About Us

Charter One’s Operations team specializes in the seamless management of the day-to-day processes, procedures, and policies that keep schools running smoothly. Our experienced team works closely with each school’s Board of Directors, ensuring all operations align with the institution’s mission and goals while adhering to state and local regulations. With Charter One handling the operational complexities, school leaders can focus on what matters most—educating and inspiring students.

Our services include:

• Policy Implementation: Enforcing school policies and procedures consistently to maintain a well-organized and compliant environment.
• Board Collaboration: Partnering with the school’s Board of Directors to ensure operational strategies align with the school’s vision and charter requirements.
• Campus Logistics: Managing the logistics of daily school operations, including scheduling, facility maintenance, and resource allocation.
• Vendor and Contract Management: Overseeing agreements with vendors and service providers to ensure high-quality, cost-effective solutions for the school.
• State and Local Compliance: Ensuring all operational activities meet state and local regulatory requirements, avoiding compliance issues.
• Crisis and Emergency Preparedness: Developing and executing plans to handle emergencies effectively while minimizing disruptions to the school community.

Charter One’s Human Resources team is dedicated to helping schools build and maintain exceptional teams. From recruitment to retirement, we provide expert support throughout the employment life cycle. Our certified and approachable HR professionals ensure schools have the tools and resources necessary to attract, develop, and retain talented staff while maintaining compliance with industry best practices.

Our services include:

• Recruitment and Onboarding: Managing candidate applications, conducting interviews, and facilitating onboarding processes to find and integrate the best talent for your school.
• Performance Management: Offering consultative guidance and feedback to school leaders for coaching, development, and performance improvement.
• Benefits Administration: Overseeing health, FMLA, retirement, and other benefit programs to ensure employees receive comprehensive support.
• Compliance and Policy Development: Creating employee handbooks, developing workplace policies, and ensuring compliance with labor laws and regulations.
• Training and Advocacy: Supporting both employees and school leadership through training initiatives and as a resource for HR-related concerns.
• Off-boarding and Transition Support: Providing assistance during the off-boarding process to ensure smooth transitions for both employees and the organization.

Marketing plays a critical role in helping charter schools and private schools stand out and attract families in a competitive educational landscape. Charter schools and private schools don’t have the advantage of being the default educational provider, so building awareness and generating interest requires a strategic, multi-channel approach. Charter One’s Marketing team specializes in creating comprehensive campaigns that amplify your school’s unique strengths and mission. With a proven track record of driving interest lists exceeding 400% of school capacity prior to application approval, our strategies deliver measurable results.

Our services include:

• Event Marketing: Organizing open houses, community events, and school tours to engage prospective families and showcase the school’s offerings.
• Print Campaigns: Designing and distributing brochures, flyers, and other print materials to effectively communicate your school’s message.
• Digital Marketing: Implementing targeted online campaigns, including social media advertising, email outreach, and search engine marketing, to reach families where they are.
• Brand Development: Crafting a compelling brand identity that highlights your school’s mission, values, and unique attributes.
• Enrollment Strategies: Developing and executing campaigns that drive student enrollment and generate sustainable interest year over year.
• Performance Tracking: Monitoring campaign metrics and outcomes to optimize strategies and ensure success.

At Charter One, we take pride in fostering an exceptional educational experience for students. Our highly qualified Academic team is committed to equipping your school’s faculty with the tools, training, and support they need to inspire and engage learners. By promoting best practices and innovative teaching strategies, we help educators create an environment where students actively participate in their own learning journey and achieve academic success.

Our services include:

• Faculty Training and Development: Providing ongoing professional development to ensure teachers are equipped with the latest instructional techniques and educational resources.
• Curriculum Design and Support: Collaborating with schools to design, implement, and refine rigorous, standards-aligned curricula tailored to student needs.
• Student Engagement Strategies: Empowering teachers with methods and tools to foster active learning and meaningful participation in the classroom.
• Assessment and Data Analysis: Developing and implementing assessment tools to measure student progress and using data to inform instruction and improve outcomes.
• Specialized Academic Programs: Supporting schools in offering advanced placement, dual enrollment, and other specialized programs to enhance student learning opportunities.
• Continuous Improvement: Working with school leaders and educators to assess and optimize instructional practices for sustained academic excellence.v

A safe, healthy, and well-prepared school environment is vital for students’ success and well-being. Charter One’s Health and Wellness team ensures your school is equipped to meet state standards and operate at its best. From designing functional classroom layouts to implementing emergency processes and health policy management, our experts provide comprehensive support to create a thriving and safe environment for students, faculty, and staff.

Our services include:

• Classroom Layout Design: Creating optimal classroom setups to promote safety, learning efficiency, and accessibility for all students.
• Emergency Preparedness: Developing and implementing emergency response plans to ensure your school is ready to handle any situation effectively.
• Health Policy Management: Crafting and managing health policies that align with state regulations and meet the unique needs of your school community.
• Compliance with State Standards: Ensuring all health-related operations meet or exceed local and state requirements.
• Staff Training: Providing training for faculty and staff on health protocols, emergency responses, and wellness practices.
• Student Wellness Initiatives: Supporting initiatives that promote mental and physical well-being among students, fostering a healthy and supportive school culture.

Charter One understands the unique financial challenges faced by charter schools, where every penny counts due to typically lower per-pupil funding levels compared to district schools. Our dedicated Finance team provides expert management of your school’s financial operations, ensuring resources are allocated effectively and transparently. With comprehensive services that include accounting, budgeting, and reporting, we help schools achieve financial stability and success.

Our services include:

• Payroll and Expenses: Managing employee payroll and overseeing expense tracking to ensure timely and accurate financial operations.
• Budgeting and Forecasting: Developing detailed budgets and financial forecasts to support strategic planning and resource allocation.
• Quarterly and Annual Reports: Preparing financial reports that provide transparency and accountability to stakeholders, including Boards of Directors.
• Accounting: Overseeing all aspects of accounting, including bookkeeping, bank reconciliation, and economies of scale management, ensuring your school’s financial processes run smoothly.
• Compliance with Financial Regulations: Ensuring all financial activities adhere to state and federal regulations for charter schools.
• Audit Support: Assisting with audit preparation and compliance to maintain the highest financial standards.

Information Technology has become integral to a properly-functioning school. Charter One’s IT team has expertise in charter schools’ needs, whether related to software required for state reporting, gaining efficiencies with web-based tools, or enhancing campus security with visitor tracking systems.

At Charter One, we believe every student deserves an educational experience tailored to their unique needs and potential. Our Exceptional Student Services (ESS) team provides comprehensive support for programs designed to serve Special Education, English Language Learners, Gifted and Talented students, and those qualifying for Section 504 protections. With expertise in compliance, program development, and professional training, our team ensures schools can meet state and federal requirements while delivering high-quality services to students.

Our services include:

• Special Education Programs: Supporting schools in developing and implementing individualized education programs (IEPs) that meet the needs of students with disabilities.
• English Language Learners (ELL): Providing tools and strategies to support students learning English as a second language, ensuring equitable access to education.
• Gifted and Talented Programs: Assisting schools in creating and managing programs that challenge and inspire advanced learners.
• Section 504 Compliance: Ensuring schools meet federal requirements for students requiring accommodations under Section 504.
• Policy and Procedure Development: Crafting policies and procedures to maintain compliance with state and federal regulations while meeting the needs of exceptional students.
• Professional Development: Offering ongoing training for school staff to enhance their ability to support diverse learners effectively.
• Program Implementation Support: Providing guidance and resources to integrate and sustain ESS programs within the framework of your state and school.

Charter One’s Web Management team ensures your school’s online presence is professional, user-friendly, and optimized for engagement. From designing and maintaining visually appealing and functional websites to ensuring compliance with accessibility standards, we manage every aspect of your digital platform.

Our services include:

• Website Design and Maintenance: Creating modern, responsive websites that reflect your school’s identity and values while keeping content current and engaging.
• Content Management: Ensuring the accuracy and relevance of information on your website, from enrollment details to upcoming events.
• Search Engine Optimization (SEO): Enhancing your site’s visibility to help families easily find your school online.
• Analytics and Performance Monitoring: Tracking website performance to continually improve user experience and engagement.
• Compliance and Accessibility: Ensuring your site meets legal and technical standards, including ADA compliance.